This Privacy Policy outlines the standards, procedures, and commitments of BrioWindow Technology Co., Ltd. regarding the collection, processing, protection, and disclosure of personal and business information. As a premier manufacturer and global exporter of high-performance aluminum alloy doors, PVC windows, and custom fenestration systems, BrioWindow Technology Co., Ltd. is committed to upholding international data protection principles, including the General Data Protection Regulation (GDPR) standards and commercial privacy laws relevant to our global partners in North America, Europe, Australia, and beyond.
1. Purpose and Scope of Data Collection
BrioWindow Technology Co., Ltd. collects necessary business and personal data to provide professional engineering consultation, customized manufacturing, international logistics, and post-sales quality support. We process your information strictly for legitimate commercial inquiries, contractual obligations, and improving overall user experience on our official platform.
2. Categories of Information We Collect
In the standard operational workflow for architectural and commercial inquiries, we may process the following types of information:
- Contact and Corporate Identity: Business name, individual contact representative, company address, destination port specifications, and official business email address (such as [email protected]).
- Technical and Project Specifications: Architectural opening schedules, CAD engineering drawings, structural performance requirements (wind load, U-factor, acoustic ratings), frame profile preferences, and custom glass configurations.
- Automated Website Data: IP address, device type, browser settings, operating system details, and interaction logs captured via standard technical cookies to optimize digital platform performance.
3. Lawful Basis and Use of Personal Data
We process collected data exclusively under the following legal grounds:
- Performance of Contract: To prepare technical quotes, verify structural drawings, manufacture door and window systems to exact specifications, and arrange international ocean shipment.
- Legitimate Business Interests: To communicate regarding order updates, provide technical guidance, facilitate warranty service, and ensure long-term product satisfaction.
- Legal Compliance: To comply with international export regulations, trade documentation standards, and tax or auditing requirements.
4. Data Sharing and Third-Party Disclosures
BrioWindow Technology Co., Ltd. strictly maintains confidentiality over all client data. We do not sell, rent, or trade your personal or business information to third-party marketing firms. Information sharing is restricted solely to authorized service partners necessary to fulfill your orders:
- Logistics and ocean freight carriers handling shipping documents and customs declarations.
- Third-party certified testing laboratories validating product compliance with international fenestration standards.
- Cloud storage and IT enterprise infrastructure providers operating under strict data security protocols.
5. International Data Transfers
Because BrioWindow Technology Co., Ltd. operates state-of-the-art manufacturing facilities in Foshan, China, and services clients in over 60 countries, data provided by overseas buyers is transferred internationally. We utilize standardized contractual clauses and robust encryption technologies to guarantee that your information retains an equivalent level of security regardless of jurisdiction.
6. Data Security and Technical Safeguards
We implement multi-layered physical, technical, and administrative security measures to guard against unauthorized access, data alteration, disclosure, or accidental destruction. Access to project files and personal contact records is strictly restricted to authorized engineering, production, and export logistics personnel with a verified business need.
7. Data Retention Policy
Personal and project data is retained for the duration necessary to satisfy the original purpose of collection, fulfill contractual requirements, provide continuous product warranty support, and satisfy applicable legal retention mandates.
8. Your Legal Rights as a Data Subject
Depending on your jurisdiction, you possess specific legal rights regarding your personal information, including:
- The right to access and request copies of your personal data held by us.
- The right to request rectification of inaccurate or incomplete project or contact information.
- The right to request erasure of your data when it is no longer required for active contract execution or legal compliance.
- The right to restrict or object to specific processing activities.
To exercise any of these rights, please communicate directly with our global compliance department at [email protected].
9. Policy Updates and Revisions
BrioWindow Technology Co., Ltd. periodically reviews and updates this Privacy Policy to reflect changing technical capabilities, international trade legal compliance, and operational advancements. Any revisions will be published directly on this page.